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20

Behavioral interviewing is commonly used by most employers today. They can be difficult to answer if you

haven’t prepared yourself for them.

So what are behavioral questions?

x

They are questions that usually start with “Tell me about a time when… or describe a situation… or how

would you handle…?”

x

You have the opportunity to share in an interview the skills you have used in the past to be successful in

various situations.

x

The premise behind “Behavioral Interviewing” is that past experiences, behavior and success can help

predict future behavior and success.

x

A good way to answer these types of questions is to remember the STAR method:

S

ituation:

Describe the situation that you were in or the task that you needed to accomplish. You

must describe a specific event or situation.

T

ask:

Be sure to give enough detail for the interviewer to understand. This situation can be from

a previous job, a volunteer experience, or any relevant event.

A

ction:

Describe the action you took and be sure to keep the focus on you. Even if you are

discussing a group project or effort, describe what you did to contribute to the project.

Don’t tell what you might do, tell what you did.

R

esults:

What happened? How did the event end? What did you accomplish? What did you

achieve and/or learn?

So get your stories ready and practice telling what makes you a ‘

STAR

’ candidate for the position.

Past Behavior

Future Behavior

Past Successes

Future Successes